Just Energy Reviews & Plans

A Leading Massachusetts Electricity Provider

Last Updated: October 1, 2024

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Table of Contents

Our Rating

Our overall rating grades providers based on customer satisfaction and business history.
4.1/5

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10 Quick Facts About Just Energy

  1. Extensive Service Area: Since its establishment in 1997, Just Energy has expanded its services across 12 states in the U.S. and six provinces in Canada, providing comprehensive energy solutions to a wide customer base.
  2. Eco-Friendly Energy Options: Just Energy emphasizes environmental responsibility by offering a range of renewable energy plans, enabling customers to choose greener, more sustainable energy sources.
  3. Diverse Plan Selection: Known for its variety, Just Energy presents both fixed-rate and variable-rate plans, catering to diverse customer needs, including unique options for 100% green energy and advantageous free nights and weekend plans.
  4. Reliable and Affordable Energy: Just Energy is renowned for its reliable service delivery, providing a blend of affordability, diverse plan options, and excellent customer service, leading to high customer satisfaction rates.
  5. Green Energy in Every Plan: The company ensures that each electric plan includes a green energy component, either through direct 100% green energy plans or the ability to offset electricity consumption via renewable energy credits.
  6. Strategic Headquarters: Based in Houston, Texas, with roots dating back to 1997, Just Energy has grown to become a prominent figure in North America’s energy sector.
  7. Renewable Energy Choices: Customers have access to various renewable energy options, such as JustGreen Natural Gas and JustGreen Power, aligning with the growing demand for environmentally conscious energy solutions.
  8. Flexible Residential Electricity Plans: Just Energy offers residential customers a range of electricity plans featuring both fixed-rate and variable-rate options, along with distinctive features like free nights and Predict-A-Bill plans for enhanced budget management.
  9. Community and Charitable Engagement: Just Energy actively participates in community support and charitable causes, including partnerships with the Salvation Army and initiatives in disaster relief, contributing to the well-being of the communities it serves.
  10. Innovative Energy Solutions: Through its parent company, Just Energy Group, the company offers a variety of energy products and services, including smart thermostats and solar products, focusing on energy efficiency and innovative solutions for both residential and commercial customers.

Company Overview

Just Energy, established in 1997, stands as a leading energy provider in North America, dedicated to delivering electricity and natural gas to a diverse customer base. Headquartered in Houston, Texas, the company has grown to offer its services across various U.S. states and Canadian provinces. Just Energy’s commitment lies in providing accessible energy solutions that integrate seamlessly into the daily lives of its customers, ensuring reliability and convenience.

Company History

Founded over two decades ago, Just Energy has evolved from a regional provider into a major player in the North American energy market. The company’s journey has been marked by innovation and a steadfast dedication to customer service, positioning it as a trusted partner in energy provision. Though not originally based in Massachusetts, Just Energy has expanded its reach to offer services to residents in the state, contributing to the diverse energy market in the region.

Company Info

Just Energy’s portfolio encompasses a range of energy solutions tailored to meet the needs of both residential and commercial clients. As the parent company of several subsidiaries, including Amigo Energy and Tara Energy, Just Energy has harnessed a broad spectrum of expertise to offer comprehensive energy services. The company’s structure allows it to cater to various customer preferences, ensuring a personalized energy experience.

Service Offerings

Just Energy offers a variety of energy plans, including fixed-rate and variable-rate options, along with 100% green energy plans. These diverse offerings cater to the individual needs of customers, whether they seek stability in their energy costs or wish to contribute to a more sustainable future. The company’s ability to provide flexible solutions reflects its commitment to customer satisfaction and environmental responsibility.

Customer Satisfaction

Customer satisfaction is at the heart of Just Energy’s operations. The company’s emphasis on clear billing, straightforward plan options, and responsive customer service has led to a strong customer base. Their satisfaction guarantee policy, allowing plan changes within 60 days without fees, underscores their commitment to meeting customer expectations and building long-term relationships.

Environmental Initiatives

Just Energy’s green energy options, such as the JustGreen program, demonstrate its commitment to environmental stewardship. By offering renewable energy credits and carbon offsets, Just Energy empowers customers to reduce their environmental impact and supports the transition to a more sustainable energy future.

Community Involvement

The company actively engages in community initiatives through the Just Energy Foundation. Working with organizations like the Salvation Army, Just Energy plays a vital role in supporting underserved communities, emphasizing the importance of corporate responsibility in the energy sector.

Future Plans and Innovations

Just Energy continues to innovate, focusing on expanding its renewable energy offerings and enhancing customer experiences through technology. The company’s forward-looking approach includes exploring new markets and developing sustainable energy solutions that align with the evolving needs of consumers and the environment.

Conclusion

In conclusion, Just Energy stands as a paradigm of excellence in the energy sector, offering diverse, reliable, and environmentally friendly energy solutions. With a history of customer-focused service and a vision for a sustainable future, Just Energy is well-positioned to continue its growth and contribute significantly to the energy landscape in Massachusetts and beyond.

Additional Resources

For more information about Just Energy, please visit the following resources:

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